3.) If
I am obligated to do something, then what must I do?
Questions
3 addressed
below:
Duty
of Care:
Under
the law one normally does not have an obligation to assist another,
even in the time of a life threatening emergency. One who does
assist must do so with reasonable care. Most of your potential
customers, however, will fall into a category where a duty of care
is owed to one who is suffering from an injury or illness while
on the premises. That duty to act may be imposed by law, or that
duty may be imposed through internal policies or representations.
Whether there is a duty to act is a factual issue although it is
much clearer in cases involving common carriers, e.g., airlines,
railroads, and hotels. However, it seems unlikely that a business
would be successful in todays legal environment arguing that
it did not have a duty to a victim while on the premises.
Standard
of Care:
The
real question assessing liability is whether calling 911 alone
satisfies
the reasonable care standard. That answer is central to the liability
issue. Therefore, what your clients are really asking when considering
the purchase of a TXO2® AUTOMATED First
Aid Oxygen unit
is whether they are expected to have emergency medical oxygen on
site to meet the reasonable care standard. On a larger note, the
customer may also be asking what other types of medical equipment
should their business have on site to meet the reasonable care standard.
A relevant
factor addressing the reasonable care standard in emergency situations
today is whether emergency first aid training is required by law
for their business, whether their business has emergency training
or whether they should have had emergency training for their employees.
Numerous first aid training and health organizations such as the
American Safety and Health Institute, and non profit agencies such
as the American
Heart Association, the American
Red Cross, the National
Safety Council, etc. recommend in their first aid training
courses the administration of supplemental oxygen in emergency
situations. With this authority the standard of care would suggest
emergency medical oxygen and its use would have been appropriate
and required.
Assuming
that the reasonable care standard would suggest the use of emergency
medical oxygen, liability would be analyzed as to whether it is
reasonable to expect its presence at your clients place of
business. Most would agree that it would be unreasonable for a
professional emergency medical service team to be without emergency
oxygen but whether it is also unreasonable for businesses owing
a duty to its patrons to be without emergency medical oxygen is
the question. Two arguments supporting the reasonableness of emergency
oxygen on the premises are: the technology associated with emergency
medical oxygen units has evolved to such an extent that these medical
devices may be used in emergency first aid situations by those
having limited medical training and, in some cases, they may be
used by lay people with first aid training, and these units are
relatively low cost. To make the argument that the obligation to
provide emergency oxygen imposes an extreme burden on the business
community may be difficult. Therefore, reasonable care under the
circumstances may require the presence of emergency medical oxygen
in a business environment.
Lastly,
let us assume that your client has purchased a TXO2® AUTOMATED First
Aid Oxygen and
therefore it is available for use in the event of an emergency,
and he is sued. To be successful in litigation the victim or the
estate would have to prove that the administration of oxygen caused
or aggravated the harm to the victim. As you know from reputable
authority, there is strong evidence that the administration of
oxygen in a crisis situation can only be of help; there can be
no adverse effects of oxygen on a short term basis. Thus, in the
absence of harm attributable to the administration of oxygen in
an emergency situation there can be no liability. Lastly, the
Good Samaritan defense can be asserted if needed.
Conclusion:
At the
outset, the probability of causing harm or aggravating the medical
condition of the victim by the administration of oxygen in an emergency
would appear to be remote. The authoritative evidence is that supplemental
oxygen can only help; there are no adverse effects. The more relevant
question is, what if I do not have emergency medical oxygen on
site? With the trend in litigation it would appear that it is only
a matter of time before the law will require businesses to be versed
in emergency first aid procedures and to have sufficient medical
equipment, consistent with accepted first aid practice, on site
to meet emergency situations. Liability may be imposed upon those
who do not have such training or such equipment.
There
is a corollary argument to the liability question. Litigation has
a price above and beyond whether one successfully defends a law
suit. Statements which may have applicability in court may not
be as applicable in the forum of public opinion. In making a legal
defense, one may be forced to argue that there was no legal duty
to the victim and no legal duty to provide equipment such as emergency
medical oxygen or an automatic external defibrillator. These arguments
may not be well received by the public. There is a secondary point,
and that is the financial cost of making such arguments in court
far exceed, in most cases, the cost of purchasing the equipment.